Privacy Policy

Your right to privacy

Reagent Tests UK take privacy very seriously and have always provided tools to empower customer privacy.

All personal information is held strictly for the fulfilment of orders and communications relating to our products and projects. We store customer details given to us for 6 years as required by HMRC to prove that we are paying the correct amount of tax but we will not have to share these details with HMRC unless we fall under investigation.

When you pay, we share payment details with:

We never store or even see your card details – they are encrypted by your browser and sent directly through to our bank which sends a message to us to approve or deny the payment. This is standard for most businesses.

If you opt-in to hear updates from us by email, we’ll also contact you up to 4 times per year to keep you informed about our work. If you do join our mailing list, we use

to manage bulk emails. The details stored in our third party accounts are held in accordance with GDPR rules and protected with password only access. You can unsubscribe from email updates at any time by clicking the “unsubscribe” link at the bottom of any non-essential email we send.

If you order from the EU, we use

to manage tax payments in the EU. They use the billing and shipping address, and cost of the items to calculate the tax we owe to the EU country’s customs. This is essential to avoid customs delays and inspections.

Legal Requests

Your information will not be disclosed to any third party without your prior permission. This includes marketing agencies and law enforcement organisations. We would comply with court warrants as required by law but have never had a request from:

  • UK National Crime Agency
  • Local UK police forces
  • US DEA
  • Other US intelligence agencies
  • Any EU police force
  • Any drug crime agency
  • Any other authority organisation

If you see these points change please be aware we may not be able to discuss why. Search “warrant canary” for more information.

Encryption & Security

We use full encryption on the site and use the PCI DSS security standard for securing payment details.

For additional security you can communicate with us using PGP. We cannot accept orders encrypted with PGP.

Our public key is accessible below.
Download RTUK_pubPGPkey.asc
—–BEGIN PGP PUBLIC KEY BLOCK—–
Version: GnuPG v1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=x+25
—–END PGP PUBLIC KEY BLOCK—–